Professional Bio
IT Service Operations Management Executive, ITIL® Expert, Lean Six Sigma Black Belt, Prince2 Practioner With 12+years of cross geographical experience (Gulf & India) expertly managing IT service operations for leading global IT brands across all Centres in the MEA region Area of Expertise: Operations Management, KPI, Service Quality, CSAT, Change Management, Process Enhancement, Vendor Management, Operational Audits, Compliance Management, Employee DevelopmentIndustry Experience
- Business Process Management
- IT Consulting
- Information Technology and Services
- Process Control
- Quality Management
Professional Experience
- Accounting (2 yrs)
- Auditing (5 yrs)
- Operations Management (10+ yrs)
Employment Type
- Full time
Career Level
- Director
- Mid-Senior level
Matters About Job
- Stability of Company
Preferred Company Culture
- Traditional / Corporate
Preferred Management Style
- Respected Professional
Preferred Work Schedule
- Flexible / Work From Home
