Professional Bio
Experienced IT Service Management professional helping organisation deployment and management, operate, maintain and optimize IT services. Expertise in maximizing service availability and minimizing service processing time using diverse monitoring tools. Consolidated operational and KPI data into reports and actionable information. Collaborates effectively with both business and technical partners. Broad experience in Incident, Severity and Change Management.Industry Experience
- Disaster Recovery Solutions
- IT Consulting
- ITSM
- Technology Operations
- Training & Development
Professional Experience
- Business Continuity (4 yrs)
- Customer Service (10+ yrs)
- Employee Training (6 yrs)
- IT Service Management (4 yrs)
- Presentation (7 yrs)
- Project Management (2 yrs)
- Systems Administration (10+ yrs)
Employment Type
- Full time
Career Level
- Mid-Senior level
Matters About Job
- Benefits (Health, etc)
Personality Type
- Extroverted (Outgoing)
