Professional Bio
20+ years of IT experience including 14 years leading in service delivery management (program, project, managed services, service delivery) and IT services management. Strategically and cost effectively utilized technology in alignment with corporate goals. Consistently improve delivery times, service levels and customer satisfaction while reducing costs. Excel at strategic planning, building high-performance teams, project management, and implementing best practices.Industry Experience
- Information Technology and Services
- Project Management
- Telecommunications
- it services management
Professional Experience
- Agile Methodologies (8 yrs)
- Business Analysis (10+ yrs)
- Business Continuity (8 yrs)
- Change Management (10+ yrs)
- IT Service Management (8 yrs)
- MS Project (10+ yrs)
- Problem Management (8 yrs)
- Project Management (10+ yrs)
- Project Planning (10+ yrs)
- incident management
Employment Type
- Full time
Career Level
- Executive
- Director
Matters About Job
- Potential for Promotion
Preferred Company Culture
- Start-Up / Free Spirit
Preferred Management Style
- Caring Mentor
Personality Type
- Extroverted (Outgoing)
Preferred Work Schedule
- Flexible / Work From Home
