Professional Bio
I'm looking to join growth-oriented organizations, where I can utilize my work experience, improve my professional skills and gain experience/ knowledge in different fields. Areas of Expertise 20+ years in: Quality Management, Change Management, Call Centers Operations Management , Banking, Organizational Development, Professional Training & Coaching and Customer Service/ Customer Satisfaction. Key skills: Benchmarking, Business analysis, Customer oriented, Problem solving, Managerial skills.Industry Experience
- Change Management
- Customer Support Services
- Organizational Development
- Professional Training & Coaching
- Quality Management
Professional Experience
- Benchmarking (10+ yrs)
- Business Analysis (10+ yrs)
- Business Development (10+ yrs)
- Business Process (10+ yrs)
- Change Management (10+ yrs)
- Coaching (10+ yrs)
- Customer Service (10+ yrs)
- Employee Training (10+ yrs)
- Leadership (10+ yrs)
- Operations Management (10+ yrs)
- Project Management (10+ yrs)
- Quality Assurance (10+ yrs)
- Team Building (10+ yrs)
- Team Lead (10+ yrs)
- Telecommunications (10+ yrs)
Employment Type
- Full time
Career Level
- Director
Matters About Job
- Company Culture
Preferred Management Style
- Respected Professional
Personality Type
- Extroverted (Outgoing)
Preferred Work Schedule
- Flexible / Work From Home