Professional Bio
10+ years’ experience in Automotive Field in Service Department with great exposure to Toyota Way management system and all its principles like, Kaizen, QCC and PS.
Experienced in customer handling and support while following up and confirm the repairs quality. Strong technical back ground while supporting more than 3 workshops for technical issues and composing reports which sent to the manufacturer.
Knowledge in Warranty systems procedures and judging criteria and following up the reimbursem
