Professional Bio
Experienced Senior Manager in the Information Technology industry with proven track record of Project Management and Customer Success roles for the last 12 years. With 21 years of experience in the fields of Sales, Operations & Customer Service, 12 of those years managing remote teams. In my most recent role I oversaw operations in multiple countries of the Latin-American region. Volunteering as Subject Matter Expert for The Project Management Institute (PMI) for the last 4 years.