Professional Bio
Highly motivated, team player and innovation driven leader. Graduated in Hotel Administration, with 26 years of experience in Overall Hotel Operations, Brand Assurance, Innovation, Process Improvement, Guest Satisfaction and Corporate Responsibility within South America, Europe & Middle East.
Started my career in Rooms division, with trainings in Food & Beverages, Sales & Marketing and Accounting.
As of 2007 started with the Six Sigma methodology which seeks to improve the quality of process
