Professional Bio
Gagan brings with him over 30 years of domain expertise in BPO and IT Consulting services across India, US, EU & MEA. With him knowledge of global practices being adopted in enhancing CX and CLV in high performance industries.
Prior to the current assignment, has handled multiple roles with HCL. His last assignment with HCL was as a Business Development Lead in Telecom, Media and Utility Domains. He has managed delivery & Profit Centre for HCL and has led many key initiatives in Digital Transf
