Clarissa Ribeiro photo

Clarissa Ribeiro

Job Seeker
Münster, Germany, Willing to relocate

Professional Bio

Dedicated and service-minded professional with six years’ experience leading customer service operations and customer facing team and revamping internal procedures to optimise process efficiency and performance. Track record of directing change and improvement initiatives aimed at increasing customer satisfaction, improving profit margins and operational processes. Demonstrated success coordinating performance improvement teams’ efforts with measurable results and ability to build and foster productive relationships, resolve complex issues, and win customer loyalty.

Industry Experience

  • Business Process Management
  • Coaching & Training
  • Customer Relationship Marketing
  • Digital Marketing
  • Event & Conference Management

Professional Experience

  • B2B Marketing
  • Business Analyst
  • Coaching
  • Contract Management
  • Customer Service
  • Digital Marketing
  • Event Planning
  • Google Adwords
  • Google Analytics
  • Language - Portuguese

Employment Type

  • Full time

Career Level

  • Entry level