Job Description
Responsible to deliver customer service and grooming services to customer that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Manager or the General Manager. Position is responsible for the welfare of all live animals within the department. GSM will report to the General Manager and collaborate to drive the business.
Job Responsibilities
Provide quick and courteous service to all customers by utilizing the GUEST+ model in the salon
Ensure OSE standards are maintained in the department
Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests
Professionally perform basic grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal
Interest in animal welfare
Move animals and merchandise up to 30 pounds
Utilize grooming instruments including shears and dryers.
Perform grooming services per customer instructions, ensuring the safety and well-being of animals.
Adhere to all Policies and P
Employment Type
Full time
Industries Hiring For
Pet Grooming
Skills Required
Animal Behavior (1 yr)
Career Level
Associate
Desired Salary
$25,000 - $40,000
Education Level
Vocational Training
Desired Job Appeal
Use of Skill Sets
Preferred Personality Type
Extroverted (Outgoing)