User Experience Analyst

Confidential

Cleveland, Ohio, US

Job Description

Our client is seeking an experienced IT professional to join their (UX) team which is committed to defining and building great experiences for our customer-facing apps and online experiences. The position will be located in the Cleveland, OH metropolitan area and you would work in the capacity of User Experience Analyst. The chosen candidate will utilize a variety of user research and information gathering techniques – along with your strong creative, conceptual, and problem-solving skills – to help design experiences for desktop and mobile devices. The ideal candidate will ultimately have a proven track record of customer advocacy, as well as need to be collaborative, confident, self-aware, flexible, analytical and creative.

Job Responsibilities

Specify and articulate your experience designs using low- and medium-fidelity wireframes, user flow diagrams, and interactive prototypes Collaborate and partner with key stakeholders, including technology, business analysts, operations, customer care, and testing teams, all while advocating for the best experience for our customers Plan, coordinate, and participate in customer experience research studies using techniques such as usability testing, focus groups, and feedback surveys analyze the information gathered to make design recommendations for improving an experience Take ownership of assigned projects and make decisions with limited supervision other responsibilities as assigned

Employment Type

Full time

Industries Hiring For

CPG - Consumer Packaged Goods
Retail

Skills Required

Design - User Experience (2 yrs)

Career Level

Associate

Desired Salary

$40,000 - $75,000

Education Level

4 Year College (Bachelor's Degree)

Desired Job Appeal

Potential for Promotion

Company Culture Preference

Traditional / Corporate

Management Style

Respected Professional

Work Schedule

Traditional / 9 to 5 Office

Job Posted: 14 Nov 2017
Expires: 24 Dec 2017